Bardak Ceramics Studio is committed, in accordance with applicable legislation and the principles of privacy and personal data protection, to safeguarding your privacy and ensuring you have the best possible experience when using our website.
The Privacy Statement is a document designed to protect the privacy of our users online. You can browse our website freely, without any obligation to disclose your identity or provide personal information. This Privacy Policy explains what data we collect, how we use it, and provides you with all the important information regarding the processing of your personal data.
This website has been designed and adjusted to comply with the following domestic and international regulations in the field of personal data protection and user privacy:
The General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 is a regulation by which the European Parliament, the Council of the European Union, and the European Commission aim to strengthen and harmonize personal data protection for all individuals within the European Union (EU). It establishes uniform rules in the field of data protection across the EU and applies both to organizations based in the EU and to all international organizations processing the personal data of EU citizens, regardless of their location. The Regulation came into force on May 25, 2018. In addition to improving and standardizing privacy rules across EU member states, it also introduces new or additional obligations for all entities that process the personal data of EU citizens.
In accordance with the Law on Personal Data Protection and the General Data Protection Regulation (GDPR), as an individual whose data is being processed, you have the following rights:
You have the right to obtain information on whether we process your personal data. If processing takes place, you have the right to be informed about:
By accepting the Privacy Policy, you are considered informed about the way your data is used, but you may always request additional information.
You have the right to request the correction of inaccurate personal data concerning you, as well as the completion of incomplete data, including by providing an additional statement if necessary.
You have the right to request the restriction of processing of your personal data in the following situations:
You have the right to object to the processing of your personal data in cases where processing is carried out:
In the event of an objection, the processing of data will be suspended unless it is demonstrated that there are compelling and legitimate legal grounds for the continuation of processing that override the interests, rights, and freedoms of the individual, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
You have the right to request the deletion of your personal data in the following cases:
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable electronic format, as well as the right to transfer that data to another controller, without hindrance from us, if the processing is carried out by automated means and is based on your consent or on a contract.
If your data is processed within a system that involves profiling and automated decision-making, you have the right not to be subject to a decision that produces legal effects or significantly affects you, except in cases expressly provided by law.
You can exercise all of the above rights by submitting a request via email to: [This email address is being protected from spambots. You need JavaScript enabled to view it.] or in writing to the registered address of the Studio.
In accordance with the General Data Protection Regulation (GDPR), every website user has the option to enable or disable the collection of their personal data.
Bardak Ceramics Studio, as the data controller, collects and processes only the data that users have voluntarily provided, with clear and explicit consent, and solely for purposes that are predefined and legally permitted.
The collection of personal data is carried out in the following ways:
When you contact us by creating a user account, filling out a contact form, placing an order, or sending an email, your personal data is collected solely with your consent. By doing so, you indicate that you accept the Privacy Policy and the Cookie Policy, so we kindly ask you to read the content of the Privacy Policy page carefully.
The collected data is used exclusively for the purpose of:
This may include your name, email address, phone number, location, description of your request, and any other information you voluntarily provide.
Your data will be deleted at your request and will not be stored longer than necessary for the stated purpose. You may also request that we provide you with all stored data in a structured, portable electronic format.
The website is hosted on the servers of United Internet d.o.o., Serbia. The server is physically located in Belgrade, with active DDoS protection and SSL-encrypted communication.
With each visit, our server automatically records general data for statistical purposes and service improvement. This data includes:
This data is not used for personal identification and does not contain your email address or any other identifying information.
You can prevent the collection of such data by disabling or limiting information logging in your browser settings.
When you visit our website, certain information is collected through cookies, with your consent given upon your first visit to the site.
We use Google Analytics to track user interactions, which allows us to determine:
This data is used exclusively to improve functionality and user experience. Collection is carried out anonymously, without identifying the user as an individual.
We collect only the information that you consciously provide to us and for which you have given consent.
For example, we do not have your email address unless you provide it yourself through the contact form or by sending us an email directly. All data you provide is used solely within Bardak Ceramics Studio and is never sold or forwarded to third parties.
The same applies to any other information you may provide.
If you have given us your email address but no longer wish to receive our communication, you can contact us at any time via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and request to be removed from our database or have your data deleted.
We retain your personal data only for as long as is necessary to provide services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention periods may include:
When there is no longer a need to retain the data, or when the legal, contractual, or technical grounds for processing expire, the data is securely deleted or anonymized and removed from our databases.
We do not share personal data with third parties unless it is necessary to fulfill your requests, legitimate business needs, or if such processing is required or permitted by law, contract, or professional standards.
In certain cases, Bardak Ceramics Studio may share your personal data with external partners, service providers, or suppliers acting on our behalf in order to enable:
Additionally, if we receive a legally valid request from competent state authorities, courts, or regulatory bodies, we may be required to disclose your data to the extent prescribed by law.
All third parties we cooperate with are carefully selected, contractually bound, and operate in accordance with applicable personal data protection regulations.
Currently, we cooperate with the following third parties:
In the event of a data security breach, that is, any unauthorized access or intrusion into the database of our website or the database of a third party processing data on our behalf, we will notify the competent authorities and all affected individuals within 72 hours, if it is confirmed that unauthorized access, theft, or other misuse of personal data has occurred.
This procedure is carried out in accordance with the Law on Personal Data Protection of the Republic of Serbia and the General Data Protection Regulation (GDPR).
Please note that our website may contain links to external websites that are not covered by this Privacy Policy. Those websites have their own privacy policies, which may differ significantly from ours.
We advise all users to carefully review the privacy policy of each website they visit before disclosing any personal data.
Bardak Ceramics Studio recognizes the importance of protecting children’s privacy, especially in the digital environment. Our website is not intended for, nor directed toward, individuals under 18 years of age.
We do not collect or knowingly store personal data about minors, except when such data is provided by a parent, guardian, or another authorized person for the purpose of enrolling a child in a ceramics course, purchasing a voucher, or a similar activity.
If we become aware that data about a minor has been collected without the appropriate consent of a parent or guardian, such data will be deleted without delay.
A parent or legal representative who believes that their child’s data has been collected without their permission may contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to request verification, correction, or deletion of such data.
Our website can be used as a registered or non-registered user.
When registering, you enter your email address and username, while you choose your own password. These credentials are used to log into the website.
As a registered user, you are responsible for keeping your account information, including your password, confidential. You bear full responsibility for all activities conducted through your account.
Registered users are required to provide necessary information during registration and are obliged to safeguard their password and not disclose it to third parties. Each user is personally responsible for the content they post on the website.
The final buyer in our online shop is the individual who makes a purchase, whether as a registered or non-registered user.
The data provided by the buyer is used for:
If you wish to browse content or make a purchase without registering, you can do so as a non-registered user. In this case, the data you provide during the purchase process will be used solely for:
Regardless of whether you made a purchase as a registered or non-registered user, the submitted data may be processed and used in the case of:
Cookies are small text files that a website places in your internet browser during a visit. They store basic information to improve functionality and enhance the user experience.
They are also known as HTTP cookies, internet cookies, or browser cookies. When you visit a website, it sends a cookie to your device, where it is stored in the browser’s folder (usually under the name “Cookies”).
Most internet browsers accept cookies by default, but at any time you can:
Instructions for managing cookies can be found in the Help section of your browser.
Cookies allow us to:
For example, without cookies, your shopping cart would reset every time you navigate to a new page, making online purchases impossible.
Additionally, cookies can store information about your last visit to the website, making navigation easier and more personalized.
On the Bardak Ceramics Studio website, we use only essential and functional cookies:
The use of these cookies allows us to improve the quality of services and adapt content to user needs.
We use Google Analytics, provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA).
This service uses cookies – text files stored on your device – to analyze how users interact with our website. The information generated by cookies (including your IP address) is transmitted to Google servers in the United States and stored there.
If IP anonymization is activated, Google shortens IP addresses within EU member states and the European Economic Area. Only in exceptional cases is the full IP address transferred to a server in the USA and shortened there.
Google uses this information on our behalf to:
Google does not combine your IP address with other data it holds.
You can prevent the use of cookies by adjusting your internet browser settings. However, some site functions may not work properly in that case.
Additionally, you can prevent Google from collecting and processing data (including your IP address) by installing a browser add-on available here:
https://tools.google.com/dlpage/gaoptout
We use the Facebook Pixel tool, provided by Meta Platforms Inc. (formerly Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA).
This tool allows us to track user behavior after they have clicked on an ad displayed on the Facebook platform and have been redirected to our website. In this way, we can assess the effectiveness of our advertising campaigns and optimize them for target groups.
The collected data is processed in accordance with Facebook’s Privacy Policy, which you can review at the following link:
https://www.facebook.com/policy.php
When you first visit our website, a banner is displayed informing you about the use of cookies. Within that panel, you can:
Your choice is stored in the form of consent, which you can change or withdraw at any time.
Bardak Ceramics Studio reserves the right to periodically update the privacy and cookies policy in accordance with changes in legal regulations or the improvement of our services.
This policy was last updated on August 15, 2025.
We will not specifically notify users of every change. We recommend that you periodically review this page to stay informed about possible updates.
If you believe that we are not acting in accordance with this policy, you can contact us using the information available on the Contact page.
If you believe that Bardak Ceramics Studio is not acting in accordance with the Law on Personal Data Protection or this privacy policy, you have the right to file a complaint with the supervisory authority.
Commissioner for Information of Public Importance and Personal Data Protection
Bulevar kralja Aleksandra 15, 11000 Belgrade
Website: https://www.poverenik.rs
Phone: +381 (0)11 3408 900
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
