Statement of withdrawal from a distance or off-premises contract

I hereby unequivocally inform the entity with which I concluded the contract that I am withdrawing from the contract identified below. No reason for withdrawal is required.


Trader details:

Entrepreneur’s details:

Saša Matić PR Studio keramike Bardak
Pančićeva 14, Stari grad, Belgrade
Registration number: 65923181
Tax identification number: 112170797
+381 63 717 2484
This email address is being protected from spambots. You need JavaScript enabled to view it.

 Association’s details:

Udruženje grnčara Bardak
Pančićeva 14, Belgrade
Registration number: 28025548
Tax identification number: 106810377
+381 63 717 2484
This email address is being protected from spambots. You need JavaScript enabled to view it. 

The contract was concluded with *
What does the withdrawal relate to? *

Contract details:

Name and brief description of the goods or service *
Date the contract was concluded *
Order, contract, voucher or reservation number *
Date the goods were received *
Scheduled date or service commencement date *

Consumer details:

Full name *
Address *
Phone number *
Email *
Reason for withdrawal — optional
Date this statement was completed *

INFORMATION ABOUT THE RIGHT OF WITHDRAWAL

For contracts for the sale of goods, the 14-day period generally runs from the date on which the consumer, or a third party designated by the consumer other than the carrier, receives the goods. For service contracts, the period generally runs from the date the contract is concluded.

Where the withdrawal concerns goods, the consumer must return them without undue delay and no later than 14 days after sending the withdrawal statement. The consumer bears the direct return costs unless otherwise agreed or unless the consumer was not informed of that obligation in advance.

The right of withdrawal does not apply in the cases prescribed by law. Submission of this statement does not prevent the relevant entity from determining whether a statutory exception applies to the specific contract.

Further information is available in the Terms of Sale and Complaints.

PRIVACY NOTICE

The entity to which the contract relates processes the information submitted through this form in order to receive and process the withdrawal, communicate with the consumer, issue any applicable refund, maintain legally required records and handle legal claims. The information is retained for 24 months after the case is closed, unless longer retention is required because of a dispute or another legal obligation. Further information about the processing and your rights is available in the Privacy Policy.

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